Phones and VM

Phones and Voicemail

Download and print these quick reference guides:

Phone Quick Reference Guide

Voicemail Guide

Logging Into/Setting Up Voice Mail for the First Time

1. Press the Envelope/Message key on your phone
2. The default password is 0807 followed by “#”
3. Follow prompt to set New Password
4. Follow prompt to Record Name

Setting “No Answer” Greeting

By default, your voicemail will play your recorded name followed by a system default “is not available to take your call” greeting. To record your “No Answer” greeting, follow the steps below:

1. Press the Envelope/Message key on your phone and Log In to your voicemail
2. Press 1 to access your voice mailbox
3. Press 3 to change your voice mailbox no answer greeting
4. Press 1 to record a new no answer greeting

Setting “Busy” Greeting

By default, if your phone is in DND (Do Not Disturb), or a call is rejected, your voicemail will play your recorded name followed by a system default “is currently busy” greeting. To record your “Busy” greeting, follow the steps below:

1. Press the Envelope/Message key on your phone and Log In to your voicemail
2. Press 1 to access your voice mailbox
3. Press 2 to change your voice mailbox busy greeting
4. Press 1 to record a new no answer greeting

Setting “Extended Away” Greeting

By default, this greeting will not allow callers to leave a message when activated. This greeting simply plays the recorded greeting and then disconnects. If this greeting is active, a notification will play upon login, and prompts within the extended away menu will provide an option to disable. To record and activate your “Extended Away” greeting, follow the steps below:

1. Press the Envelope/Message key on your phone and Log In to your voicemail
2. Press 1 to access your voice mailbox

Note: Message deposit settings can be modified after this step (Option 8) IF GREETING IS ALREADY ACTIVE

3. Press 4 to change your voice mailbox extended away greeting
4. Press 3 to record a new extended away greeting

(Optional if there is already a recorded greeting)

5. Press 1 to Activate or 2 to Deactivate your extended away greeting