Help Desk Header

Technology Services

SSC and VIP

  • Technology Services  ›  Help Desk  ›  SSC and VIP
  • Self-Service Aiken is used for administrative tasks such as registration, financial aid, housing, and grades. Self-Service Aiken is also where you setup your USC Network Account which is used to log into Blackboard for online courses and off-campus access to Library journals.

    If you receive an error stating that your VIP ID hasn't yet been claimed, try re-claiming your VIP ID by completing the form at: https://my.sc.edu/vipid/claim/process?execution=e4s1

    If you don't know your VIP ID to sign into SSC, you must contact USC Aiken Records at 803-641-3550 for assistance.

    To setup Self Service Aiken for the first time, please follow the instructions found at this page: https://my.sc.edu/vipid

    Accounts used to access USC university services are assigned by USC Columbia University Technology Services (UTS) and include:

    • VIP ID
    • Network Username (also sometimes referred to as your Enterprise ID or Blackboard ID)
    • Multifactor Authentication (MFA)

    Manage your USC University Services Accounts

    To setup or manage your USC University Services Accounts, go here: https://myaccount.sc.edu 

    Contact Help Desk
    On-Campus Phone
    803-641-4357 (HELP)
    Off-Campus Phone
    803-641-3391
    Outage Report Phone
    803-335-1198